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Your services restricts me to watching your ads before going to the program. I usually pick the game up already in progress and choose to watch from the beginning. I went to watch the Yankee's game against, whomever on whichever feed. However today being the most troublesome. I would like to bring about an issue I continuously come across most times. Please let me know what the next steps should be. I am trying to recoup the lost money over this misunderstanding. I have been charged a total of $175.29 for services that I did not get. I have since been hit with two more additional changes for $58.43. I disputed the charges with CITIbank but YouTube's bank would not refund my money even after seeing the attached email below from YouTubeTV saying my free subscription was up and cancelled within the promotional date so as not to get charged. I had to go so far as to cancel my credit card to stop losing money.
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I am still getting billed for my son's YouTubeTV account after he cancelled his free subscription within the promotional date. It basically just says the claim was not paid. There is absolutely no way to contact a "live" customer service representative at YouTubeTV, and I have already reported the first unauthorized charge on their website with no response back from them. The issue being that I am getting charged for a YouTubeTV account that was cancelled.
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So when comparing pricing and channels offered with dish networks, it's really not worth the trouble to pay the same or comparable for less channels and less conveniences so I'm glad a free trial was offered to know what the service would be like before buying, although I've heard canceling is just as difficult.įirst, if I am in the wrong place please point me to the right department to get my issue resolved. While you have options to choose from for sports, there's a deficiency to offer popular alternatives like possibly HGTV, GSN, Lifetime, Hallmark or any type of cooking channels. Also not a very wide variety of channels to choose from.
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and a variety of sports channels.ĬONS: we have experienced CONSTANT problems despite the fact that we have high speed internet such as not being able to change channels because it will change on the phone but not on the TV and then no longer pulls up the TV to cast to so we are left to uninstall & reinstall the app EVERY time and programs not playing just to name a couple.
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PROS: you get your local channels, the staple channels such as ABC CBS NBC FOX etc. Need help using Google? Try their Help Center now! NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact YouTube TV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.
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Listed below are our top recommendations on how to get in contact with YouTube TV.